Extended Support Uplift Fee Waived for Select JD Edwards Versions

April 19 2013

To ensure Oracle’s JD Edwards applications customers continue to receive world class, high value maintenance and support from Oracle and have ample opportunity to maximize return on their JD Edwards assets, Oracle recently announced the following changes to Oracle’s Lifetime Support:

  • Waiver of Extended Support Fee uplifts on JD Edwards EnterpriseOne Releases  9.0 and 9.1 
  • Waiver of Extended Support Fee uplifts on JD Edwards World Releases A9.1, A9.2 and A9.3.

These fee waivers cover the entire three years or remaining Extended Support period for the above releases.  By upgrading to the “9’s” JD Edwards customers receive the extended support commitment at a predictable cost.

The description of Oracle’s Support Policy and definition of Extended Support for JD Edwards applications are documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf

This announcement supports Oracle’s commitment to help customers take advantage of the latest innovation packed releases on a schedule that works with their business goals. 

game-changing

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