April 19 2013
To ensure Oracle’s JD Edwards applications customers continue to receive world class, high value maintenance and support from Oracle and have ample opportunity to maximize return on their JD Edwards assets, Oracle recently announced the following changes to Oracle’s Lifetime Support:
These fee waivers cover the entire three years or remaining Extended Support period for the above releases. By upgrading to the “9’s” JD Edwards customers receive the extended support commitment at a predictable cost.
The description of Oracle’s Support Policy and definition of Extended Support for JD Edwards applications are documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf
This announcement supports Oracle’s commitment to help customers take advantage of the latest innovation packed releases on a schedule that works with their business goals.
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